Stephanie Martinez
Roy,Utah
Overview
11
11
years of professional experience
Work History
Assistant Program Director
Elevations RTC
Syracuse, UT
03.2018 - Current
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Collaborated with multidisciplinary teams in developing comprehensive plans that address clients'' unique goals while promoting overall wellbeing.
- Conducted performance reviews to provide feedback to staff for improvements.
- Updated director about project status, updates and concerns on daily basis.
- Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
- Reduced overtime costs by effectively scheduling staff and adjusting hours as needed. Scheduling staff hours and PTO
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Determined clients' risk of self-harm or other dangerous behaviors. Assisted clients in exploring feelings and understanding behaviors.
- Worked closely with nurses and therapists to develop and implement individualized care plans.
Direct Care Staff Member
Chrysalis
Riverdale, Utah
05.2015 - 03.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Recorded temperature, blood pressure, pulse.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Recorded status and duties completed in logbooks for management.
Life Support Technician
Brighton Recovery Center
South Ogden, UT
03.2014 - 05.2015
- Established collaborative relationships with patients through consistent and meaningful communication.
- Maintained a clean and organized therapy environment, promoting safety and efficiency.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Managed inventory of supplies and ordered new materials when needed.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Assisted with administrative tasks, supporting overall functioning of rehabilitation facility.
Education
High School Diploma -
Ogden High School
Ogden, UTAssociate of Science - Criminal Justice
Eagle Gate College
Layton, UTSkills
- Customer service experience
- Scheduling Coordination
- Conflict Resolution
- First Aid/CPR
- Time Management
Timeline
Assistant Program Director
Elevations RTC
03.2018 - Current
Direct Care Staff Member
Chrysalis
05.2015 - 03.2017
Life Support Technician
Brighton Recovery Center
03.2014 - 05.2015
High School Diploma -
Ogden High School
Associate of Science - Criminal Justice
Eagle Gate College