Stephanie Mikatarian
Huntsville,AL
Summary
Highly organized and efficient with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, taking payments, and maintaining records. Meticulous and detail-oriented, with experience in training new employees, managing inventory, and revenue reconciliation. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Created multiple relationships with clientele while maintaining project efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Rocket City Kids Pediatric Dentistry
Huntsville, AL
10.2023 - 04.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Utilized software to process insurance claims.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Scheduled appointments for clients, customers, and other visitors.
Education
Associate of Applied Science - Registered Nurse
Calhoun Community College
Tanner, AL05-2026
Skills
- Scheduling
- Bookkeeping
- Supply management
- Project coordination
- Scheduling appointments
- Data inputting
- Basic accounting
- Professional demeanor
- Spreadsheet tracking
- Front desk operations
- Staff management
- Calendar management
- Time management
- Calm demeanor
Affiliations
- Participated on both middle school and high school volleyball teams.
- Participated in piano lessons in both Middle School and High School.
- Self taught in guitar and ukulele.
- Coordinator for young adult activities at church.
- Enjoy archery, hiking, reading, sketching, and painting in free time.
- Participated in middle school science competition (Science Olympiad) in geographical, mathematical, and basic general scientific subjects.
- Interned with the Fellowship of Christian Athletes in Sophomore and Junior years of High School.
Timeline
Receptionist
Rocket City Kids Pediatric Dentistry
10.2023 - 04.2024
Associate of Applied Science - Registered Nurse
Calhoun Community College
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