Stephanie Payton
Indianapolis,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Patient Registration Specialist
Ascension St. Vincent
12.2023 - Current
- Reduced registration errors through meticulous data entry and attention to detail.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Patient Registration Specialist
Rayus Radiolgy
09.2023 - 12.2023
- Streamlined the registration process for enhanced patient experience by implementing new software.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
Manager
Crumbl Cookies
05.2021 - 08.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional, organized, and safe environment for employees and patrons.
Server
The Original Pancake House
08.2018 - 11.2022
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science - Radiation Therapy
Ivy Tech Community College of Indiana
Indianapolis, IN05.2026
Skills
- Strong Organization
- Patient Relations
- Food handling
- Warm and Friendly
- Active Listening
- Medical terminology knowledge
- Multitasking
- Customer Service
Languages
Spanish
Professional Working
Timeline
Patient Registration Specialist
Ascension St. Vincent
12.2023 - Current
Patient Registration Specialist
Rayus Radiolgy
09.2023 - 12.2023
Manager
Crumbl Cookies
05.2021 - 08.2023
Server
The Original Pancake House
08.2018 - 11.2022
Associate of Science - Radiation Therapy
Ivy Tech Community College of Indiana