Stephanie Reed

• Assisted with front desk during peak periods or absences.
• Reviewed insurance eligibility and verified benefits.
• Electronically submitted patient bills.
• Resolve patient account issues.
• Maintained accurate records of all transactions, ensuring timely payments from patients.
• Monitored customer accounts for payment delinquency and initiated collection efforts.

• Work with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
• Addressed potential billing discrepancies.
• Negotiated with insurance companies to resolve disputed claims,
• Handled account receivable and provided information regarding outstanding balances.
• Entered invoices requiring payment and disbursed amounts via check and EFT
• Managed monthly billing cycles with invoices and statements
• Any other billing issues and concerns.

• Confirmed appointments and communicated with clients
• Front desk duties, managing phone calls, emails, and walk-in clients.
• Performed data entry and filing duties to streamline office operations.
• Collected patient payments, processed transactions and updated relevant records.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Welcomed customers with friendly greeting and answered general questions.

Answer Phones

Greet Patients

Take care of patient charting

Audits

Payroll

Assist Administrator with reports etc.

Training new employees

And other issues that may arise