Stephanie Ruiz
Fontana,CA
Summary
Proven track record in enhancing store performance and customer satisfaction at Lowes Home Improvement through expert merchandise presentation and strategic pricing adjustments. Skilled in planogram execution and teamwork, consistently boosting sales and operational efficiency. Demonstrates strong problem-solving abilities and attention to detail, ensuring seamless store operations and positive shopping experiences.
Overview
12
12
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvement Stores
Fontana, CA
02.2022 - Current
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
Overnight Stocker
Lowes Home Improvment
Upland, CA
02.2021 - 06.2021
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Stocked shelves to match planogram images and instructions.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Pricing Coordinator
Lowes Home Improvment
Upland, CA
06.2021 - 02.2022
- Increased operational efficiency within the Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
- Collaborated with supply chain management to understand cost fluctuations, enabling proactive adjustments in pricing strategies as necessary.
- Maintained up-to-date pricing data by regularly reviewing market trends and competitor pricing activities.
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
Ammunition Specialist
Army
Tustin, CA
08.2012 - 02.2020
- Supported international operations by coordinating the shipment of required ammunition supplies across multiple countries and regions.
- Performed routine audits of munitions records and documentation to ensure regulatory compliance standards were consistently met within the unit.
- Optimized storage space utilization for ammunition stockpile by implementing efficient organization methods and practices.
- Supervised personnel and offered extensive mentoring and training assistance.
- Collaborated with logistics teams to ensure timely delivery of ammunition supplies to various military units in need.
- Facilitated cross-functional communication between ordnance teams and other relevant departments, fostering strong working relationships that enhanced overall workflow efficiency.
Education
Bachelor's - Criminal Justice
Colorado Technical College
Colorado Springs, COSkills
- Retail experience
- Store Organization
- Planogram Execution
- Merchandise presentation
- Pricing and Signage Updates
- Display Setup
- End cap designs
- Equipment Operation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Associate
Lowes Home Improvement Stores
02.2022 - Current
Pricing Coordinator
Lowes Home Improvment
06.2021 - 02.2022
Overnight Stocker
Lowes Home Improvment
02.2021 - 06.2021
Ammunition Specialist
Army
08.2012 - 02.2020
Bachelor's - Criminal Justice
Colorado Technical College