Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Stephanie Santos

East Taunton,MA

Summary

Dynamic Surgical Coordinator with extensive experience at University Orthopedics Incorporated, excelling in patient education and communication. Proven ability to enhance operational efficiency through effective collaboration and meticulous administrative support. Recognized for facilitating seamless interactions among patients, surgeons, and medical staff, ensuring optimal care and satisfaction.

Overview

13
13
years of professional experience

Work History

Surgical Coordinator

University Orthopedics Incorporated
Easton, MA
06.2015 - Current
  • Facilitated communication between patients, surgeons, and medical staff effectively.
  • Organized pre-operative assessments and follow-up appointments for patients.
  • Provided education to patients about surgical procedures and post-operative care.
  • Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
  • Provided administrative support to surgeons, nurses and other medical staff in the operating room.

Administrative Assistant

University Orthopedics Incorporated
Easton, MA
02.2012 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Coordinated scheduling for medical staff and patient appointments.
  • Developed and maintained filing systems for patient information and correspondence.
  • Facilitated communication between different departments within the organization.

Education

Certificate - ADMINISTRATIVE ASSISTANT AND MEDICAL ASSISTANT

Lincoln Technical Institute
Brockton, MA
05-2006

Skills

  • Customer service
  • Patient education
  • Team collaboration
  • Communication skills
  • Administrative support
  • Data entry
  • Attention to detail

Affiliations

  • Best time spent is with my Doberman Kyzer and my family.

Timeline

Surgical Coordinator

University Orthopedics Incorporated
06.2015 - Current

Administrative Assistant

University Orthopedics Incorporated
02.2012 - Current

Certificate - ADMINISTRATIVE ASSISTANT AND MEDICAL ASSISTANT

Lincoln Technical Institute

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