Stephanie Shivers
Rio Rancho
Summary
Customer service professional with strong problem-solving and multitasking skills. Known for a diligent work ethic and respectful communication with clients and team members. Capable of managing time effectively to meet deadlines and enhance client satisfaction.
Overview
22
22
years of professional experience
Work History
Sales Manager
Cosentino
Rio Rancho
03.2023 - Current
- Developed sales plans, goals, strategies and objectives to achieve goals and revenue objectives.
- Engineered strategic sales plans in accordance with market trends and customer preferences.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts while nurturing professional relationships.
- Performed and created sales presentations and educated clients on products and services.
- Provided technical support, clarifying product features and operational capacities to ensure customer satisfaction.
Business Development Manager
Caesarstone
Rio Rancho
07.2022 - 12.2022
- Developed and implemented strategies to increase sales and market share.
- Cultivated strategic partnerships that expanded market reach and increased revenue.
- Coordinated with marketing team to develop and implement promotional materials and campaigns.
- Managed and aligned products, services, and sales operations.
- Maintained a database of existing customers and prospective leads.
Territory Manager
Dalyn Rug Company
07.2021 - 04.2022
- Increased sales revenue while maintaining strong customer relationships within assigned territory.
- Presented products and services to prospective and current customers to drive engagement.
- Meet with customers to address concerns and provide solutions.
- Devise effective territory sales and marketing strategies.
- Participate in industry or promotional trade events.
A&D Specifications Representative
Wurth Baer Supply Company
Indianapolis, Louisville, and Lexington
12.2016 - 08.2021
- Handled architectural and design specification process.
- Developed relationships within A&D community and key vendors, enhancing collaboration.
- Established territory in Indianapolis, Louisville, and Lexington, expanding market presence.
- Managed design libraries to support efficient reference for design projects.
- Scheduled and conducted product knowledge presentations.
- Built and promoted brand awareness through targeted marketing initiatives.
Design Studio Counselor
Beazer Homes
02.2005 - 10.2015
- Managed all new homeowner interactions at the design studio.
- Educated homeowners on design options, facilitating informed choices.
- Managed and selected all options for the Design Studio.
- Sold upgrades, generating additional revenue through enhanced options.
- Conducted and scheduled all appointments.
- Handled all finishes in model homes.
- Scheduled meetings with our Vendors.
Designer
RJE Business Interiors
10.2003 - 02.2005
- Created CAD drawings of floor plans, furniture plans, and elevations to support design projects.
- Prepared furniture and finish presentation boards.
- Oversaw design library management, including cataloguing, updates, and vendor coordination.
Education
Bachelor of Arts degree - Interior Design
Purdue University
West Lafayette, IN05.2003
Skills
- Sales
- Product Knowledge
- Business Development
- Consulting
- Project Management
- Customer Service
- Microsoft Office / Teams
- Concur
- Salesforce
- Time Management
- Organizational Abilities
- Attention to Detail
- Presentation Skills
- Professional Communication
- Teamwork
- Interpersonal Skills
Accomplishments
Exceeded Sales Numbers with Cosentino in 2023 and 2024.
First Business Development Manager for Caesarstone in New Mexico.
Created and managed a brand new territory with Wurth Baer Supply Co.
Top salesperson with Beazer Homes from 2008-2014.
Annual sales of at least a million dollars per year while with Beazer Homes.
First Business Development Manager for Caesarstone in New Mexico.
Created and managed a brand new territory with Wurth Baer Supply Co.
Top salesperson with Beazer Homes from 2008-2014.
Annual sales of at least a million dollars per year while with Beazer Homes.
Timeline
Sales Manager
Cosentino
03.2023 - Current
Business Development Manager
Caesarstone
07.2022 - 12.2022
Territory Manager
Dalyn Rug Company
07.2021 - 04.2022
A&D Specifications Representative
Wurth Baer Supply Company
12.2016 - 08.2021
Design Studio Counselor
Beazer Homes
02.2005 - 10.2015
Designer
RJE Business Interiors
10.2003 - 02.2005
Bachelor of Arts degree - Interior Design
Purdue University