STEPHANIE TRIPLETT
Atlanta,GA
Summary
Energetic Leasing Consultant who offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Leasing Consultant
AAA Staffing
03.2023 - Current
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
- Recruited new residents through website advertising and marketing.
- Distributed and followed up on tenant renewal notices.
- Used Yardi to keep record of financial transactions and rental applications.
- Greeted clients, showed apartments, and prepared leases.
Leasing Consultant
The Jaxon
05.2022 - 02.2023
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to50 or more messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
A/R Specialist
Northeast Georgia Diagnostic Clinic
03.2022 - 05.2022
- Researched and resolved billing discrepancies to enable accurate billing
- Provided excellent customer service, developing and maintaining client relationships
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
- Responded to customer inquiries and provided detailed account information
- Entered client details and notes into system for interdepartmental access and review
Commercial Biller
Southeast Health Of Stoddard County
02.2019 - 02.2022
- Review refunds and verify claims to bill patients accurately
- Collaborated with customers to resolve disputes.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines and a fast-paced environment
Medical Field Technician
CIOX Health
10.2016 - 02.2019
- Traveled to medical offices to manually and electronically access medical records utilizing in-house software
- Identified registration and scanned and uploaded medical documents to the corporate data center
- Used medical terminology and abided by HIPAA compliance guidelines.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Quality Inspector
Stratosphere Quality
08.2015 - 10.2016
- Conducted quality assurance tests to provide information critical to assessing processes
- Performed data entry and data research activities, and documented procedures in accordance with policies.
Consumer Direct Attendant / Personal Care Attendant
Bootheel Area Independent Living Services, BAILS
11.2013 - 09.2016
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
Inspector / Production
SRG Global
09.2013 - 02.2014
- Inspected finished products for quality and adherence to customer specifications
- Met production goals and objectives to maintain schedule and operating efficiencies
- Upheld positive work atmosphere by acting and communicating in a manner that promoted cooperation with co-workers and management.
Repair Technician
Nordyne
03.2005 - 09.2012
- Communicated effectively with co-workers and management
- Maintained clean and safe work environment.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Inspected and tested, repaired and refurbished products for proper operation.
- Repaired and tested electronic circuit boards, wiring and components.
Education
Associate of Science - Medical Insurance Billing
Ultimate Medical Academy
Clearwater, FL06.2016
Diploma - Medical Billing and Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2015
Skills
- Microsoft Word, Excel, and PowerPoint
- Prospecting Assistance
- Rent Collection
- Lead Generation
- Fair Housing Policies
- Team Collaboration
- Leasing and Sales
- Social Media Engagement
- Application Verification
- Community Engagement
- Administrative Support
- Property Tours
- Application Processing
- Property Amenities
- Property Management
- Background Checks
- Tenant Relations
- Event Planning
- Telephone Inquiry Management
- File Management
- Phone and Email Etiquette
Affiliations
Customer service-oriented professional backed by 4+ years of combined medical administrative support and healthcare industry experience. Maintains and ensures patient privacy and confidentiality. Leads by example and sets high standards for performance.
Works well in team-based environments with emphasis on quality and communication.
Accustomed to working in environments where accuracy and accountability are essential.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Leasing Consultant
AAA Staffing
03.2023 - Current
Leasing Consultant
The Jaxon
05.2022 - 02.2023
A/R Specialist
Northeast Georgia Diagnostic Clinic
03.2022 - 05.2022
Commercial Biller
Southeast Health Of Stoddard County
02.2019 - 02.2022
Medical Field Technician
CIOX Health
10.2016 - 02.2019
Quality Inspector
Stratosphere Quality
08.2015 - 10.2016
Consumer Direct Attendant / Personal Care Attendant
Bootheel Area Independent Living Services, BAILS
11.2013 - 09.2016
Inspector / Production
SRG Global
09.2013 - 02.2014
Repair Technician
Nordyne
03.2005 - 09.2012
Associate of Science - Medical Insurance Billing
Ultimate Medical Academy
Diploma - Medical Billing and Coding
Ultimate Medical Academy - Clearwater
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