Stephanie Whitaker
Mocksville,NC
Summary
Dedicated Medical Assistant with a proven track record at Rowan Diagnostic Clinic, adept in patient-focused care and HIPAA Compliance. Excelled in streamlining patient flow and enhancing data entry processes, significantly improving clinic efficiency. Skilled in both direct and indirect patient care, demonstrating exceptional organizational abilities and a compassionate approach to patient interactions.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Rowan Diagnostic Clinic
09.2014 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Measured patient spirometry.
CNA II
Novant Health, Forsyth Medical Center
07.2002 - 09.2014
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Bookeeper
Bi-Lo Grocery Store
09.1999 - 07.2002
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Education
Associate of Science - Nursing
Rowan-Cabarrus Community College
Salisbury, NC05-2002
Skills
- Data Entry
- Patient Flow Management
- Patient-focused care
- Intake control
- HIPAA Compliance
- Indirect Patient Care
- Medical Billing
Timeline
Medical Assistant
Rowan Diagnostic Clinic
09.2014 - Current
CNA II
Novant Health, Forsyth Medical Center
07.2002 - 09.2014
Bookeeper
Bi-Lo Grocery Store
09.1999 - 07.2002
Associate of Science - Nursing
Rowan-Cabarrus Community College
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