STEPHEN AREY
Chandler,AZ
Summary
Demonstrated ability to cultivate relationships with customers throughout the Phoenix Metropolitan area over the last 30 years. Recognized for transforming under-performing organizations through targeted and results-oriented strategic planning. Skilled at building top-performing teams and focused on impeccable service delivery.
Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
47
47
years of professional experience
Work History
Owner
SA Consulting Services/Auto Buyer Insider LLC
Chandler, Arizona
01.2007 - Current
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
Agent & Field Underwriter
Independent Insurance Agent
Chandler, Arizona
06.2008 - 12.2024
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Prepared and presented contracts and other legal documents to clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Corporate General Manager & Partner,
Earnhardt Group
Chandler, Arizona
01.2004 - 01.2007
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Corporate Sales Manager
Earnhardt Group
01.1995 - 01.2003
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified trends in customer marketplaces to develop valuable solutions.
- Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
- Accomplished sales goals and boosted revenue $$1,000.000.000 through product knowledge and customer relationship management.
Finance Director
Earnhardt Group
01.1993 - 01.1995
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
General Manager
Cropper/Chapman Automotive Group
01.1983 - 01.1993
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Service Manager
Long Chevrolet Inc
Elmurst, Illnois
02.1978 - 02.1982
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Analyzed service reports to identify areas of improvement.
Education
BACHELOR OF SCIENCE (BS) - AUTOMOTIVE & HEAVY EQUIPMENT TECHNOLOGY
FERRIS STATE COLLEGE
ASSOCIATE OF SCIENCE (AS) - AUTOMOTIVE TECHNOLOGY
NORTHWESTERN MICHIGAN COLLEGE
Skills
- Consulting
- Relationship building
- Employee development
- Talent development
- Profit and loss analysis
- Growth strategy implementation
- Profit and loss
- Business planning
- Business management
- Sales strategy development
- Operations management
- Sales leadership
- Business marketing
- Business development
- Negotiation
Community Service
- Orme School of Mayer Arizona, Board of Trustees, 01/01/17, Present
- Arizona State University Alumni Chapter, Board of Directors, 01/01/11, 01/01/15
- Pinetop Lakeside Chamber of Commerce, Board of Directors, 01/01/07, 01/01/15
- Town of Pinetop Lakeside, Board of Directors - Advertising & Promotion Committee, 01/01/07, 01/01/15
- United Food Bank, Board of Directors, 01/01/09, 01/01/14
Professional Highlights
- Sales Strategy
- Business Development
- Automotive Sales
- Communication
- Sales Management
- Data Analysis
- Business Consultant
- Property & Casualty Sales
- Life & Annuity Insurance Sales
- Change Management
- Relationship Building
- Digital Marketing
- Talent Scout
- Leadership
- Financial Consultant
- Team Builder
- Salesforce
- Customer Service
- General Management
- Finance & Insurance
- Employee benefits
Timeline
Agent & Field Underwriter
Independent Insurance Agent
06.2008 - 12.2024
Owner
SA Consulting Services/Auto Buyer Insider LLC
01.2007 - Current
Corporate General Manager & Partner,
Earnhardt Group
01.2004 - 01.2007
Corporate Sales Manager
Earnhardt Group
01.1995 - 01.2003
Finance Director
Earnhardt Group
01.1993 - 01.1995
General Manager
Cropper/Chapman Automotive Group
01.1983 - 01.1993
Service Manager
Long Chevrolet Inc
02.1978 - 02.1982
BACHELOR OF SCIENCE (BS) - AUTOMOTIVE & HEAVY EQUIPMENT TECHNOLOGY
FERRIS STATE COLLEGE
ASSOCIATE OF SCIENCE (AS) - AUTOMOTIVE TECHNOLOGY
NORTHWESTERN MICHIGAN COLLEGE
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