STEPHEN BOLTEN
Ridgewood,NJ
Summary
Exceptional Verbal & Written Communication skills Exceptional Relationship building/interpersonal skills. Ability to work in a High Volume Energetic, Optimistic, & Exceptional at Customer Service Critical thinking and Problem Solving Ability to work in a Face-Paced Environment Enjoys working with a Team, making crucial and important decisions Self-motivated Individual with leadership abilities
Overview
23
23
years of professional experience
Work History
Flight Attendant
Air Wisconsin Airlines Corporation
08.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers.
Uber Driver
Uber Technologies Inc
06.2018 - 07.2023
- Pick up and drive customers to their locations
- Pick up food and deliver to customers
- Pick up products and deliver to customers
- Shop products for customers to be delivered
- Order food for customers to be delivered
Photographer
Rod Bolten Photography
09.2011 - 06.2018
- Photograph High School Sports
- Photograph Special Events
- Edit, Crop and Assemble packages
Driver / Logistics
Sport Shots Unlimited
12.2001 - 06.2011
- Set up and break down equipment
- Maintain company vehicles
- Make deliveries
Education
Certificate of Completion -
Flight Attendant Prep Academy
04.2023
Interior Service Level One Certificate -
Bluewater Yacht
01.2023
Course Interior Certificate -
Savvy Maritime Academy
12.2022
MCA Medical -
ENG1
12.2022
Deckhand Course Certificate -
Savvy Maritime Academy
11.2022
STCW Certificate -
Seven Seas Academy
07.2022
Deckhand Interior Certificate -
Seven Seas Academy
05.2022
Travel Training Certificate -
Rutgers University
01.2018
High School Diploma -
Ridgewood High School
01.2001
Skills
- Verbal Communication
- Written Communication
- Relationship Building
- Interpersonal Skills
- Customer Service
- Critical Thinking
- Problem Solving
- Teamwork
- Decision Making
- Self-Motivation
- Leadership
Diversity Experience
- Traveled to 44 States in the United States
- Expert in US Geography (100)
- Traveled to 3 Countries around Europe
- CPR Certified
- Traveled to the Arctic Circle in Alaska
- Photography Business
Professional References
- Lia Volpe, FA Prep Instructor, (480) 599-1123
- Dominic Brisson, Mesa Airlines Flight Attendant, (909) 709-1938
- Christina Mason, Mesa Airlines Flight Attendant, (480) 242-8941
- Mary Jude McKnight, Rod Bolten Photography, (201) 400-3937
- Emerald Evans, Air Wisconsin Airlines, (937) 903-6786
- Amber Jordan, Air Wisconsin Airlines, (920) 749-4116
Accolades Achievements
- Graduated from Flight Attendant Prep Academy with Honors - 2023
- Proficient in Airport Codes, Military Times and Airline Lingo
- Proficient in Time Zones and US Geography
- Over 7 Certificates in the Travel Industry
- Competent in the Hospitality and Airline Industry Knowledge
- Over 20+ Years of Face to Face Customer Service
Timeline
Flight Attendant
Air Wisconsin Airlines Corporation
08.2023 - Current
Uber Driver
Uber Technologies Inc
06.2018 - 07.2023
Photographer
Rod Bolten Photography
09.2011 - 06.2018
Driver / Logistics
Sport Shots Unlimited
12.2001 - 06.2011
Interior Service Level One Certificate -
Bluewater Yacht
Course Interior Certificate -
Savvy Maritime Academy
MCA Medical -
ENG1
Deckhand Course Certificate -
Savvy Maritime Academy
STCW Certificate -
Seven Seas Academy
Deckhand Interior Certificate -
Seven Seas Academy
Travel Training Certificate -
Rutgers University
High School Diploma -
Ridgewood High School
Certificate of Completion -
Flight Attendant Prep Academy
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