Stephen Buchanan
Morton,IL
Summary
Hardworking and motivated sales consultant enthusiastic about building relationships and exceeding expectations. Passionate about an integrity-filled sales process. Pursues continual learning and loves welcoming new challenges. Offers strong interpersonal skills, sales experience, and problem solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Lighthouse Buick GMC
Morton, IL
02.2022 - Current
- Greeted guests, assessed needs, presented product, closed sales and followed up effectively
- Increased dealership sales volume by closing over 400 deals in 2 years, finishing 2nd highest in the company
- Overcame objections and negotiated effectively, demonstrated by a look-to-book rate peaking at 66% over a 3 month period, 40% above the company average at that time
- Developed strong relationships with clients, resulting in repeat business, referrals and numerous positive reviews
- Surpassed company goals by becoming one of five employees to sell 30 units in a calendar month
Sales Professional
Sherman's Place Inc.
Peoria, IL
06.2020 - 02.2022
- Increased sales by effectively engaging with customers and showcasing the best products for their needs
- Consistently met and exceeded sales goals, achieving a top 3 quarterly ranking
- Maximized customer satisfaction through providing excellent service and addressing concerns promptly
Certified Technician
Valvoline Instant Oil Change
Channahon, IL
11.2019 - 04.2020
- Increased Non-Oil Change revenue by accurately explaining and advising guests on oil and preventative maintenance
- Serviced and replaced oil, oil filters and air filters
- Worked in a team environment to provide excellent service
Pool Installer
Integrity Pools
Channahon, IL
05.2019 - 11.2019
- Installed above-ground pool with a focus on integrity and safety
- Completed a daily schedule of appointments in a timely manner
- Followed instructions and safety protocols to prevent accidents and injuries
Education
No Degree -
Joliet Junior College
Joliet, ILSkills
- Consultative sales
- Relationship building
- Self-motivated
- Quick learning
- Problem solving
- Resourcefulness
- Closing Techniques
- Persuasive Communication
- Detail oriented
Timeline
Sales Consultant
Lighthouse Buick GMC
02.2022 - Current
Sales Professional
Sherman's Place Inc.
06.2020 - 02.2022
Certified Technician
Valvoline Instant Oil Change
11.2019 - 04.2020
Pool Installer
Integrity Pools
05.2019 - 11.2019
No Degree -
Joliet Junior College