Stephen Fair
JACKSON,MI
Summary
Customer-Oriented Deli Clerk experienced in preparing food and managing customer orders in high-volume settings. Achieved high customer satisfaction through effective communication and safe operation of deli equipment. Focused on contributing to business success by delivering exceptional service and maintaining store cleanliness.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Pollys Country Market
JACKSON, MI
02.2026 - Current
- Assisted customers with product selection and special requests.
- Provided friendly customer service to enhance shopping experience.
- Greeted customers in a friendly and professional manner.
- Prepared deli meats and cheeses following customer specifications.
- Sliced meats and cheeses and weighed deli items for customers.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Operated slicing machines and scales for accurate portioning.
- Followed food safety guidelines during food preparation and handling.
- Maintained cleanliness and organization in the deli area.
- Collaborated with team members to ensure efficient service delivery.
- Monitored inventory levels and restocked supplies.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Rotated products on shelves to maintain freshness and quality. on shelves to ensure freshness.
Coffee Barista
Biggby
JACKSON, MI
08.2025 - 01.2026
- Prepared and served coffee and specialty beverages to customers.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Engaged with customers to provide excellent service and build rapport.
- Operated espresso machines and coffee brewing equipment efficiently.
- Trained new staff on coffee preparation techniques and customer service skills.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
- Maintained cleanliness and organization of the coffee bar area.
- Collaborated with team members to ensure smooth daily operations.
- Assisted in inventory management and restocked supplies as needed.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Operated cash register to process payments from customers.
- Followed health and safety guidelines to ensure a safe work environment.
- Developed a working knowledge of different types of coffees and teas available in the shop.
Front of House Employee
Flavorz
JACKSON, MI
08.2022 - 08.2025
- Greeted customers warmly and ensured a positive dining experience.
- Greeted customers and provided friendly customer service.
- Assisted in food and beverage service, ensuring timely delivery.
- Handled customer inquiries and resolved complaints effectively.
- Resolved any customer complaints or issues promptly with professionalism.
- Explained menu items, took orders and delivered food courses according to instruction.
- Managed seating arrangements to optimize flow during peak hours.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Maintained cleanliness and organization of dining area throughout shifts.
- Monitored inventory levels and restocked supplies as needed.
- Collaborated with kitchen staff to communicate special requests accurately.
Education
Vandercook Lake High School
JACKSON, MISkills
- Food safety
- Inventory management
- Cash handling
- Point of sale systems
- Register operations
- Accurate money handling
- Food preparation
- Cooking
- Salad preparation
- Inventory rotation
- Food safety standards
- Sanitation standards
- Quality inspections
- Shrink control
- Merchandising displays
- Product knowledge
- Menu planning assistance
- Team collaboration
- Training new staff
- Customer service
- Problem resolution
- Sales expertise
- Upselling
- Equipment use
- Equipment monitoring
- Loading and unloading
- Hospitality services
- ServSafe certification
- Payroll management
- Cheese aging
- Inventory oversight
- Organizational growth
- Effective communication
- Food safety standards
- POS system operation
Timeline
Deli Clerk
Pollys Country Market
02.2026 - Current
Coffee Barista
Biggby
08.2025 - 01.2026
Front of House Employee
Flavorz
08.2022 - 08.2025
Vandercook Lake High School