Stephen Rector
Lantana
Summary
Accomplished leader with a proven track record at Maggiano's Restaurant, adept in guest service and team motivation. Excelled in enhancing patient satisfaction and church community engagement through strategic decision-making and effective relationship management. Highly developed interpersonal skills coupled with a passion for working with those in the Addiction Community to impact lives for positive change.
Overview
14
14
years of professional experience
Work History
Shift Lead
Maggiano's Restaurant
Boca Raton
08.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
EVS Director
HHS Environmental Services
Statesville, NC
02.2018 - 01.2021
- Planned, organized, directed and monitored work flow of Environmental Services staff.
- Continuously researched emerging industry trends and best practices in environmental services management, applying new knowledge to improve overall department performance.
- Evaluated equipment needs for the department annually, making recommendations for purchases based on budgetary constraints and operational requirements.
- Enhanced overall patient satisfaction with hospital cleanliness and appearance through effective leadership and attention to detail.
- Conducted one-on-one meetings with direct reports and solicited feedback from employees.
Senior Pastor
Lawing's Chapel Baptist Church
Maiden, NC
06.2011 - 11.2017
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Managed budgets responsibly, allocating funds appropriately to support ongoing ministry initiatives and maintaining the long-term financial health of the church.
- Managed church staff effectively, providing clear direction and support while maintaining accountability for performance outcomes.
Education
Master of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ12-2026
Master of Divinity - Worship Leadership
Southeastern Baptist Theological Seminary
Wake Forest, NCBachelor of Arts - Religious Studies
Wingate University
Wingate, NC05-2003
Skills
- Guest service
- Team motivation
- Coaching and mentoring
- Conflict management
- Relationship management
- Decision-making capacity
Timeline
Shift Lead
Maggiano's Restaurant
08.2021 - Current
EVS Director
HHS Environmental Services
02.2018 - 01.2021
Senior Pastor
Lawing's Chapel Baptist Church
06.2011 - 11.2017
Master of Science - Addiction Counseling
Grand Canyon University
Master of Divinity - Worship Leadership
Southeastern Baptist Theological Seminary
Bachelor of Arts - Religious Studies
Wingate University