Stephen Rector
Lantana
Summary
Accomplished leader with a proven track record at Maggiano's Restaurant, adept in guest service and team motivation. Excelled in enhancing patient satisfaction and church community engagement through strategic decision-making and effective relationship management. Highly developed interpersonal skills coupled with a passion for working with those in the Addiction Community to impact lives for positive change.
Overview
14
14
years of professional experience
Work History
Shift Lead
Maggiano's Restaurant
08.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
EVS Director
HHS Environmental Services
02.2018 - 01.2021
- Planned, organized, directed and monitored work flow of Environmental Services staff.
- Continuously researched emerging industry trends and best practices in environmental services management, applying new knowledge to improve overall department performance.
- Evaluated equipment needs for the department annually, making recommendations for purchases based on budgetary constraints and operational requirements.
- Enhanced overall patient satisfaction with hospital cleanliness and appearance through effective leadership and attention to detail.
- Conducted one-on-one meetings with direct reports and solicited feedback from employees.
Senior Pastor
Lawing's Chapel Baptist Church
06.2011 - 11.2017
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Managed budgets responsibly, allocating funds appropriately to support ongoing ministry initiatives and maintaining the long-term financial health of the church.
- Managed church staff effectively, providing clear direction and support while maintaining accountability for performance outcomes.
Education
Master of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ12-2026
Master of Divinity - Worship Leadership
Southeastern Baptist Theological Seminary
Wake Forest, NCBachelor of Arts - Religious Studies
Wingate University
Wingate, NC05-2003
Skills
- Guest service
- Team motivation
- Coaching and mentoring
- Conflict management
- Relationship management
- Decision-making capacity
Timeline
Shift Lead
Maggiano's Restaurant
08.2021 - Current
EVS Director
HHS Environmental Services
02.2018 - 01.2021
Senior Pastor
Lawing's Chapel Baptist Church
06.2011 - 11.2017
Master of Science - Addiction Counseling
Grand Canyon University
Master of Divinity - Worship Leadership
Southeastern Baptist Theological Seminary
Bachelor of Arts - Religious Studies
Wingate University
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