Anna Garcia
Red Oak
Summary
Results-driven Property Management, Leasing, and Operations Professional with a proven track record of supporting residential communities, retail operations, and customer-focused environments. Experienced in managing resident relations, lease administration, vendor coordination, budgeting support, compliance monitoring, and day-to-day operational activities that enhance efficiency and resident satisfaction.Skilled at building and maintaining strong client, resident, and stakeholder relationships while resolving complex issues with professionalism and discretion. Demonstrated success in streamlining processes, improving operational performance, supporting occupancy goals, and contributing to overall business growth through effective communication and organizational leadership.Technically proficient in Microsoft Office Suite, including advanced Excel reporting and data analysis, PowerPoint presentations, Adobe Creative Suite applications, software integration platforms, website development, and app-building technologies. Adept at leveraging technology to improve workflows, reporting accuracy, and customer engagement.
Bilingual in English and Spanish, offering exceptional interpersonal, problem-solving, and organizational skills. Recognized for adaptability, attention to detail, team collaboration, and a commitment to delivering outstanding service while supporting organizational objectives and operational excellence.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Victron Energy
Red Oak
10.2025 - Current
- Experienced and detail-oriented Assistant Property Manager with a strong background in supporting daily property operations, leasing activities, and resident relations within residential communities.
- Proven ability to assist with lease administration, rent collection, delinquency tracking, and enforcement of property policies while ensuring compliance with fair housing regulations and company standards.
- Adept at coordinating maintenance requests, communicating with vendors, and following up to ensure timely resolution of service issues.
- Highly organized professional with experience maintaining accurate resident records, preparing reports, supporting budgeting and financial tracking.
- Known for delivering exceptional customer service, resolving resident concerns professionally, and contributing to high occupancy rates, resident retention, and overall property performance.
- Strong communicator and team player who thrives in fast-paced environments and supports a positive, well-managed community atmosphere.
Leasing Agent
CAF Management
Dallas
03.2025 - 10.2025
- Results-driven Leasing Agent with experience in residential property leasing, tenant relations, and sales.
- Skilled in marketing available units, conducting property tours, processing applications, and executing lease agreements while ensuring compliance with fair housing regulations.
- Known for delivering excellent customer service, maintaining high occupancy rates, and building strong relationships with prospective and current residents.
Store Manager
Lovisa
Frisco
12.2024 - 03.2025
- Experience in supervising and motivating staff, managing inventory, and ensuring smooth daily operations.
- Skilled in analyzing sales data, implementing effective merchandising strategies, and maintaining a visually appealing environment that enhances customer experience.
- Proven ability in hiring, training, and developing team members to foster a positive, productive workplace culture.
- Adept at handling customer inquiries, resolving issues efficiently, and building lasting relationships that drive loyalty, while consistently supporting operational excellence and business objectives.
Assistant Manager
Tilly's Retail Clothing Store
Frisco
03.2023 - 12.2024
- Processed sales transactions, restocked merchandise, and maintained organized, visually appealing store layout to enhance customer experience.
- Handled customer concerns professionally and efficiently, promoting satisfaction and fostering long-term loyalty.
- Demonstrated strong attention to detail, collaborated with team members, and proactively worked to achieve sales goals while delivering high standard of customer service.
Education
High School Diploma -
Harmony School of Business
Plano, TX05-2021
Skills
- Property Management
- Leasing & Resident Relations
- Customer Service Excellence
- Team Leadership
- Budgeting Support
- Administrative Operations
- Vendor Coordination
- Microsoft Office Suite
- Microsoft Excel
- PowerPoint Presentations
- Adobe Applications
- Software Integration
- Website Development App Development Report Preparation
- Sales and Marketing
- Conflict Resolution
- Time Management
- Bilingual (English & Spanish)
Languages
- English
- Spanish
Timeline
Assistant Property Manager
Victron Energy
10.2025 - Current
Leasing Agent
CAF Management
03.2025 - 10.2025
Store Manager
Lovisa
12.2024 - 03.2025
Assistant Manager
Tilly's Retail Clothing Store
03.2023 - 12.2024
High School Diploma -
Harmony School of Business