Dedicated professional with experience as a Residential Counselor at Quality Management Associates, adept at employing de-escalation techniques and establishing boundaries. Proven track record in client advocacy and promoting independent living skills, ensuring a safe environment for at-risk individuals while fostering their personal growth and wellbeing.
Hi, I’m
Sterling Evans
Browns Mills,NJ
Summary
Overview
19
years of professional experience
Work History
Quality Management Associates
Residential Counselor
02.2017 - 01.2025
Job overview
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Whiting Healthcare Center
Certified Nursing Assistant
09.2005 - 12.2015
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Earle C Clemens Job CorpMorganfield, KY
No Degree from Culinary Arts/ Building And Apartment Matainence
University Overview
- Awarded [Award Name]Level 1Leadership Award for outstanding communication and understanding.
Skills
- De-escalation techniques
- Boundaries establishment
- Client advocacy
- Safety management
- Supply replenishment
Accomplishments
Accomplishments
- Documented and resolved day to day issues which led to positive results.
- Collaborated with a team of Managers and Directors in the development of Progress Plans for residents.
- Achieved positive results through effectively helping with Anger and Mental issues.
Timeline
Residential Counselor
Quality Management Associates
02.2017 - 01.2025
Certified Nursing Assistant
Whiting Healthcare Center
09.2005 - 12.2015
Earle C Clemens Job Corp
No Degree from Culinary Arts/ Building And Apartment Matainence
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