Open To Work
Steven Adams
Supervisor
Louisville,KY
Work Preference
Summary
Dynamic Department Supervisor with a proven track record at Lowe's Home Improvement, excelling in staff supervision and customer service. Enhanced inventory management processes, achieving improved stock accuracy. Skilled in quality control procedures, ensuring compliance with safety standards while fostering a collaborative team environment that drives operational efficiency.
Quality control professional with commitment to maintaining high standards and ensuring product integrity. Brings extensive experience in conducting thorough inspections and contributing to process improvements. Known for fostering teamwork and adapting to evolving production requirements while consistently achieving quality objectives.
Overview
13
13
years of professional experience
Work History
Department Supervisor
Lowes Home Improvement
08.2022 - 09.2025
- Supervised daily operations, ensuring optimal workflow and productivity across multiple departments.
- Trained and developed team members on product knowledge and customer service best practices.
- Implemented inventory management procedures, improving stock accuracy and reducing discrepancies.
- Monitored sales performance, providing insights to enhance merchandising strategies and drive revenue growth.
- Conducted regular performance evaluations, fostering employee engagement and identifying development opportunities.
- Resolved customer inquiries effectively, enhancing overall satisfaction and loyalty within the store community.
Department Supervisor
Home Depot
06.2015 - 07.2022
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Led safety initiatives, ensuring compliance with company policies and promoting a safe working environment.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Quality Control Technician
LB Foster CXT Concrete Ties
08.2012 - 05.2015
- Conducted thorough inspections of incoming materials and finished products to ensure quality standards.
- Implemented testing procedures for product performance, reliability, and safety compliance.
- Documented inspection results and maintained accurate records to facilitate traceability.
- Collaborated with production teams to identify quality issues and recommend corrective actions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Conducted quality inspections on concrete ties to ensure compliance with industry standards.
- Utilized calipers and gauges to measure dimensions and assess product integrity.
Education
GED -
Delano High School
Delano, CASkills
- Customer service
- Effective problem resolution
- Workplace safety
- Staff supervision
- Inventory management
- Product inspection
- Visual inspection
- Inspections and reviews
- Quality control procedures
- Concrete strength testing
- Compression testing
- Slump test expertise
- Machine operation
Timeline
Department Supervisor
Lowes Home Improvement
08.2022 - 09.2025
Department Supervisor
Home Depot
06.2015 - 07.2022
Quality Control Technician
LB Foster CXT Concrete Ties
08.2012 - 05.2015
GED -
Delano High School