Steven Call
New Cumberland,WV
Summary
Energetic leader promotes 6 years of industry experience with superior record of accomplishment. Ambitious and highly motivated Customer Service Rep surpasses demanding objectives and achieves or exceeds set goals.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Inspire Closing Solutions
Pittsburgh, PA
04.2019 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Set up Closing appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Handled accounts receivable for notary's.
Agent in Customer Service
IBEX GLOBAL SOLUTIONS, INC
Pittsburgh, PA
11.2013 - 02.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Education
High School Diploma -
South Side High School
Hookstown, PASkills
- Data Entry
- Effective Multitasking
- Accounts Payable and Accounts Receivable
- Critical Thinking
- Customer Follow-Up
- Outbound Calling
- Educating Customers
- Policies And Procedures
I like to take long trips to the beach with family. Pet lover and father of two beautiful children.
Every so often my family will get together to visit the beaches on the East Coast. I enjoy the sunshine and the water at the beach, and so do my children. I have had many pets and I enjoy all walks of life. My favorite hobby's include fishing, swimming, hiking, working out, listening to music and spending time with friends.
Timeline
Scheduling Coordinator
Inspire Closing Solutions
04.2019 - Current
Agent in Customer Service
IBEX GLOBAL SOLUTIONS, INC
11.2013 - 02.2017
High School Diploma -
South Side High School
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