Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Jauregui

Wonder Lake ,IL

Summary

Dynamic sales and operations professional with a proven track record at Just Tires, excelling in team leadership and customer service. Recognized for implementing process improvements that boosted productivity and enhanced customer satisfaction. Skilled in hardware installation and staff training, consistently delivering exceptional results in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Sales

Pump Supply Incorporated
06.2021 - Current
  • Sales and distribution of residential fire pumps and industrial fire booster pumps as well as testing/calibration.
  • Assisted shipping when short handed.
  • Oversaw the ordering of supplies for shipping and parts.
  • Created sales quotes and converted sales orders using internal ordering system.

Shop Supervisor

Just Tires
03.2013 - 06.2021
  • Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored team members on best practices and operational standards at multiple Just Tires locations.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Collaborated with management to develop strategies for inventory management and stock control.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed a team of 6 people, 5 Technicians and one Sales Adviser on a daily basis.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory levels, ensuring optimal stock at all times for customer needs.
  • Assisted in recruiting, hiring.

Lead Technician

Best Buy
04.2009 - 03.2013
  • Sales and installation of audio equipment, remote starters, and other equipment.
  • Streamlined workflow processes, enhancing team productivity and efficiency.
  • Mentored junior technicians on troubleshooting and problem-solving techniques.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Education

Dundee Crown HS
Carpentersville, IL

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Customer care
  • Complaint handling
  • Attention to detail
  • Multitasking and organization
  • Hardware installation
  • Issue analysis

Timeline

Sales

Pump Supply Incorporated
06.2021 - Current

Shop Supervisor

Just Tires
03.2013 - 06.2021

Lead Technician

Best Buy
04.2009 - 03.2013

Dundee Crown HS
Steven Jauregui