Steven Wilder
Acworth
Summary
Dedicated Deli Manager with proven strengths in customer service, employee supervision, and inventory management. Expertise in maintaining cleanliness and adhering to food safety standards to enhance customer satisfaction.
Overview
33
33
years of professional experience
Work History
Deli Manager
Walmart
04.2021 - Current
- Assisted in maintaining cleanliness and organization of deli workstations.
- Learned food safety standards and proper handling techniques for deli products.
- Supported inventory management by tracking stock levels and ordering supplies as needed.
- Engaged with customers to provide information on deli offerings and promote sales.
Assistant Manager
Carrabbas Italian Grill
09.2015 - 04.2021
- Streamlined operational workflows to enhance team efficiency and productivity.
- Developed training materials to onboard new staff, ensuring compliance with company standards.
- Collaborated with management to implement new inventory management systems for improved tracking.
- Analyzed customer feedback to identify service improvements, enhancing overall satisfaction ratings.
Assistant Manager
Grub Burger Bar
01.2015 - 09.2018
- Coordinated scheduling and staffing to optimize labor resources during peak hours.
- Managed daily operations, ensuring adherence to quality control measures and procedures.
- Facilitated team meetings to foster communication and address operational challenges effectively.
- Oversaw performance evaluations, providing constructive feedback and support for employee development.
Assistant Manager
Outback Steakhouse
03.1993 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Culinary Arts
Art Institute of Atlanta
GA08-1995
Skills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
Accomplishments
- Achieved great numbers by completing inventory preparations with accuracy and efficiency.
- Resolved product issue through consumer testing.
Timeline
Deli Manager
Walmart
04.2021 - Current
Assistant Manager
Carrabbas Italian Grill
09.2015 - 04.2021
Assistant Manager
Grub Burger Bar
01.2015 - 09.2018
Assistant Manager
Outback Steakhouse
03.1993 - 01.2015
Culinary Arts
Art Institute of Atlanta