Stevi Kaminski
West Palm Beach,FL
Summary
Adept at streamlining operations and enhancing customer satisfaction, I significantly improved workflow at Gardens School of Technology Arts. My strong organization and document preparation skills, coupled with a knack for resolving complex issues, have consistently fostered positive environments and boosted productivity. My leadership in scheduling and student supervision underscores a commitment to efficiency and quality service. I am extremely proficient with Microsoft Office Suite and Google Suites. Currently working within the JupiterEd program to track attendance, communicate with parents, and log referrals as needed.
Overview
11
11
years of professional experience
Work History
School Secretary
Gardens School Of Technology Arts
Palm Beach, FL
07.2024 - Current
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
- Documented attendance, grades and test scores to update permanent records.
- Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
- Coordinated meetings between parents, teachers, and administration to address student needs and improve overall performance.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
- Assisted in the hiring process for new staff members, resulting in a more diverse and qualified workforce.
- Organized special events such as fundraisers, parent-teacher conferences, and graduation ceremonies to foster a sense of community within the school setting.
- Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
- Ensured compliance with local regulations by maintaining accurate attendance records for students and staff members alike.
- Supported positive educational atmosphere by resolving student and parent concerns with empathy and professionalism.
- Facilitated smooth enrollment process for new students, ensuring all necessary paperwork was completed and processed.
- Contributed to safe school environment by maintaining up-to-date emergency contact and medical information for all students.
- Contributed to school's professional image by drafting and editing official school correspondence.
- Coordinated school events, resulting in increased community engagement and participation.
- Improved staff productivity by handling routine inquiries, allowing teachers more time to focus on educational objectives.
- Managed reception area, creating welcoming atmosphere for students, parents, and visitors.
- Supported Principal's office, contributing to management of school's administrative activities and representing school in professional manner.
Installation Manager
1 Stop Generator Shop
West Palm Beach, FL
06.2020 - 07.2024
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Streamlined installation processes for increased productivity and reduced project timelines.
- Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
- Communicated effectively with stakeholders, maintaining transparency throughout the project lifecycle.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Customer Service Manager
Brownie Brittle
West Palm Beach, FL
05.2014 - 06.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Followed through with client requests to resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach05.2006
Skills
- Document preparation
- Strong organization
- Student supervision
- Scheduling appointments
Timeline
School Secretary
Gardens School Of Technology Arts
07.2024 - Current
Installation Manager
1 Stop Generator Shop
06.2020 - 07.2024
Customer Service Manager
Brownie Brittle
05.2014 - 06.2020
High School Diploma -
Royal Palm Beach High School