Dedicated professional with expertise in damage assessment and claims processing. Known for strong communication skills and a commitment to ethical practices, ready to enhance efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Auto Damage Adjuster
GEICO
Pacific Northwest
09.2020 - Current
Evaluated auto damage claims, ensuring compliance with company policies and industry regulations.
Collaborated with repair shops to assess vehicle damages and establish accurate repair costs.
Conducted thorough investigations of claims, documenting all findings and supporting evidence.
Auto Damage Adjuster
GEICO
Jacksonville, FL
08.2015 - 09.2020
Mentored junior adjusters on claims processes, enhancing team efficiency and accuracy.
Facilitated communication between policyholders and internal teams to resolve disputes effectively.
Proactively communicated with clients throughout the claim process, setting clear expectations and delivering updates as needed.
Conducted comprehensive vehicle inspections to accurately assess damage and determine repair costs.
Skills
Integrity and ethics
Claims processing proficiency
Estimating repair costs
Damage assessment expertise
Accomplishments
Led ARX to Top 20 program in December 2017: Caliber Collision Beach