Summary
Work History
Education
Skills
Interests
Timeline
Generic

Suede Paden

Atlanta,GA

Summary

At O'Reilly Auto Parts, I excelled as a Parts Specialist, leveraging my technical knowledge and exceptional communication skills to enhance customer satisfaction significantly. I trained new staff, improved parts management practices, and resolved customer service issues swiftly, showcasing my commitment to excellence and continuous improvement. When offering solid foundation in technical schematics and automotive parts with keen interest in learning and growing in dynamic environment, I have also contributed to strong organizational skills and attention to detail, ensuring accuracy in inventory management and order processing. Ready to use and develop technical schematics and customer service skills in Parts Specialist role.

Work History

Parts Specialist

O'Reilly Auto Parts
08.2024 - Current
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Examined returned parts for defects and exchanged defective parts or refunded money.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Handled all customer service issues quickly to maintain high satisfaction levels.

Education

Associate of Science - Automotive Engineering

Atlanta Technical College
Atlanta, GA
05-2025

Skills

  • Technical knowledge
  • Warehouse Operations
  • Shipping and receiving
  • Returns processing
  • Parts identification
  • Excellent Communication

Interests

  • Video Gaming
  • Car Enthusiast
  • Semi-Professional Cellist of 11 years
  • Reading

Timeline

Parts Specialist

O'Reilly Auto Parts
08.2024 - Current

Associate of Science - Automotive Engineering

Atlanta Technical College
Suede Paden