- Video Gaming
- Car Enthusiast
- Semi-Professional Cellist of 11 years
- Reading
Parts Specialist
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
- Served customers in-store and by telephone to answer questions and place orders.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Handled all customer service issues quickly to maintain high satisfaction levels.