Driven professional with strong customer service and problem-solving skills. Experienced in inventory management and team leadership, contributing to enhanced customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Leader
Hello Shawarma
Niles
11.2025 - 01.2026
Managed inventory levels, ordering supplies to ensure smooth operation.
Maintained cleanliness and organization of the kitchen and dining area.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised and led employees to maintain productivity and customer service levels.
Store Manager
Arcadia food wine and Spirits
Lincolnwood
04.2023 - 08.2025
Managed daily store operations and maintained inventory levels.
Assisted customers with product inquiries and provided excellent service.
Organized merchandise displays to enhance customer shopping experience.
Processed transactions accurately using point-of-sale systems.
Ensured store cleanliness and compliance with health and safety standards.