Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sullivan Rourick

Missouri City

Summary

I love to expand my customer service skills and work with the general public. I am always eager to contribute to business success and provide quality work to exceed expectations. I pride myself on being a reliable and communicative team member, while also focusing on satisfaction and teamwork.

Overview

4
4
years of professional experience

Work History

Crew Member

Raising Canes Chicken Fingers
Sugar Land
07.2023 - Current
  • Provided excellent customer service during high-volume dining periods.
  • Maintained cleanliness of work areas, dining room, and kitchen equipment.
  • Assisted team members in training new crew members on operational tasks.
  • Resolved customer inquiries and concerns promptly to enhance dining experience.
  • Followed health and safety regulations to maintain a safe work environment.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Sales Associate

Earth Bound Trading Co.
Sugar Land
10.2022 - 04.2023
  • Assisted customers in selecting products and provided product information.
  • Maintained accurate inventory levels through regular stock checks.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Educated customers on promotions and loyalty programs to enhance engagement.
  • Greeted customers and provided exceptional customer service.
  • Participated in team meetings to discuss sales strategies and customer feedback.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.

Pet Pro

Pet Suites
Missouri City
11.2021 - 04.2022
  • Managed inventory and organized stock for optimal display and accessibility.
  • Maintained cleanliness and safety of pet areas and equipment.
  • Collaborated with team members to enhance store operations and services.
  • Observed animals for signs of stress or discomfort due to environmental conditions.
  • Performed routine maintenance tasks such as cleaning cages and replenishing bedding materials.
  • Developed relationships with customers through providing excellent customer service skills.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Provided assistance with bathing, feeding, exercising, socializing and general care of animals.

Education

General Studies -

Wharton County Junior College
Sugar Land, TX

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Cash handling
  • Time management
  • Reliability and punctuality
  • Task prioritization

Timeline

Crew Member

Raising Canes Chicken Fingers
07.2023 - Current

Sales Associate

Earth Bound Trading Co.
10.2022 - 04.2023

Pet Pro

Pet Suites
11.2021 - 04.2022

General Studies -

Wharton County Junior College

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