Summer Castillo
Waco,Texas
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities, seeking opportunities to develop project management skills with an innovative technology team.
Overview
5
5
years of professional experience
Work History
Receptionist
YMCA Twin Lakes
04.2019 - 03.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Childcare Teacher
Happy Days Childcare
09.2017 - 03.2019
- Increased student participation by implementing creative and interactive learning activities.
- Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
- Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.
- Improved literacy skills among students by incorporating engaging reading materials and targeted writing exercises.
Education
Bachelor of Science - Psychology
Tarleton State University
Stephenville, TX05.2024
Skills
- Scheduling
- Administrative Support
- File Management
- Bookkeeping
- Proficient in Both Mac and Windows Platforms
- Project Coordination
- Excellent Telephone Skills
- Service-oriented Mindset
- Great on a Team and Effective Alone
- Experienced in MATLAB and AUTOCAD
- Experienced in MS Word, Excel, and PowerPoint as well as Pages, Numbers, and Keynote
- Comfortable Under Pressure
Timeline
Receptionist
YMCA Twin Lakes
04.2019 - 03.2023
Childcare Teacher
Happy Days Childcare
09.2017 - 03.2019
Bachelor of Science - Psychology
Tarleton State University
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