Efficiency-driven and highly accurate administrative professional with solid background and sound judgment to independently handle day-to-day needs. Strong project management, multitasking and organizational skills developed a several-year career.
Overview
5
5
years of professional experience
Work History
Assistant Office Manager
Piggly Wiggly Grocery Store
Mount Olive, North Carolina
03.2024 - 08.2026
Managed daily office operations for grocery store front-end and back office
Processed invoices, cash reports, and store paperwork for Piggly Wiggly
Coordinated payroll, timecards, and employee records with store management
Maintained filing systems, purchase records, and confidential store documents
Responded promptly to customer inquiries via phone or email.
Performed additional tasks assigned by senior management staff.
Resolved issues in a timely manner while maintaining excellent customer service standards.
Implemented effective strategies to increase operational efficiency within the department.
Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
Welcomed and assisted visitors at the front desk, providing information as needed. in a professional manner and provided assistance.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Secretary/Payroll Clerk
RR Concrete
Dudley, North Carolina
08.2021 - 03.2024
Managed phone calls, visitors, and daily correspondence for concrete office operations.
Scheduled meetings, deliveries, and crew appointments across project timelines.
Prepared invoices, purchase orders, and job documents for construction administration.
Drafted emails, memos, and client updates for internal and external communication.
Maintained calendars, contact lists, and office supplies for smooth workflow.
Recorded meeting notes, service requests, and follow-up tasks for supervisors.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Processed invoices for payment; tracked payments received from vendors and clients.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Sent and distributed mail and parcels.
Reviewed billing statements for accuracy prior to submitting them for payment processing.