Summer Walker
Bay City,MI
Summary
Dynamic crew member experienced in delivering exceptional customer service and fostering teamwork. Skilled in multitasking and time management, consistently contributing to operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Burger King
Lapeer, MI
09.2025 - 12.2025
- Delivered exceptional customer service by taking orders accurately and efficiently.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Operated kitchen equipment, including fryers and grills, adhering to safety protocols.
- Assisted in food preparation, ensuring quality standards were met consistently.
- Handled cash transactions accurately while maintaining register integrity.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Delivery Driver
Hugo's Pizza Of Lapeer
Lapeer, MI
03.2023 - 08.2025
- Delivered orders promptly to ensure customer satisfaction and timely service.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers regarding order status and delivery updates.
- Collected payments and processed transactions accurately at point of delivery.
- Collaborated with kitchen staff to ensure accurate order fulfillment and quality standards.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Crew Team Member
Wendy's
Lapeer, MI
12.2024 - 07.2025
- Delivered exceptional customer service in high-pressure environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards for food preparation.
- Collaborated with team members to streamline workflows, enhancing overall operational efficiency during peak hours.
- Assisted in training new crew members on procedures and best practices to uphold service quality.
- Operated register to process payments and collect cash payment for order totals.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Part Time Manager
Claire's Boutique
Lapeer, MI
05.2023 - 01.2024
- Streamlined scheduling processes to enhance team efficiency and service delivery.
- Coordinated inventory management, ensuring stock availability aligned with sales trends.
- Developed training materials to improve staff onboarding and retention strategies.
- Implemented new time-tracking systems, resulting in optimized employee scheduling practices.
Education
No Degree - Business
South University Savannah
GAHigh School Diploma -
Lapeer High School
Lapeer, MI06-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Flexible schedule
- Drive-thru operations
Timeline
Crew Member
Burger King
09.2025 - 12.2025
Crew Team Member
Wendy's
12.2024 - 07.2025
Part Time Manager
Claire's Boutique
05.2023 - 01.2024
Delivery Driver
Hugo's Pizza Of Lapeer
03.2023 - 08.2025
No Degree - Business
South University Savannah
High School Diploma -
Lapeer High School