Saranya Jordan
Pensacola,FL
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Lee's KBBQ And Hotpot
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Wait Staff Member
Little Thai Cuisine
09.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - HUMANI
SUAN DUSIT RAJAPHAT UNIVERSITY
BANGKOK, THAILAND04.2008
Skills
- Daily Specials Memorization
- Order Management
- Food Running
- Safe Food Handling
- Cash Handling
- Food Safety Understanding
- Service Prioritization
- Foreign Language Proficiency
- Multitasking Abilities
- Problem Solving
- Cleanliness Standards
- Team Collaboration
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Server
Lee's KBBQ And Hotpot
10.2022 - Current
Wait Staff Member
Little Thai Cuisine
09.2019 - 12.2020
Bachelor of Arts - HUMANI
SUAN DUSIT RAJAPHAT UNIVERSITY
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