Susan Canavan
Akron,OH
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Danny Boys Restaurant And Pizzeria
Tallmadge, OH
05.2015 - 06.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Office Manager
Metal-Max, Inc.
Kent, OH
07.2013 - 05.2018
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education
Administrative Assistance And Secretarial Science
Hammel Business College
Akron, OH04.1983
High School Diploma -
Tallmadge High School
Tallmadge, OH06.1982
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Skills
- Daily specials memorization
- High-volume dining
- Guest seating arrangements
- Order delivery practices
- To-go order preparation
- Beverage preparation
- Guest relations management
- Hospitality service expertise
- Order accuracy
- Point of sale operation
- Dining area maintenance
- Bill computation
- Stocking and replenishing
- Menu memorization
- Item promotion
- Performance improvement
- Cash Handling
- Menu presentation
Timeline
Server
Danny Boys Restaurant And Pizzeria
05.2015 - 06.2023
Office Manager
Metal-Max, Inc.
07.2013 - 05.2018
Administrative Assistance And Secretarial Science
Hammel Business College
High School Diploma -
Tallmadge High School
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