Susan Hall
Clermont,FL
Summary
Dynamic Merchandise Associate at Walt Disney World Resort with expertise in visual merchandising and cash management. Proven ability to enhance customer experiences and drive sales through effective product presentation and promotional support. Recognized for problem-solving skills and a friendly demeanor, ensuring a welcoming environment for all guests.
Overview
9
9
years of professional experience
Work History
Merchandise Associate
Walt Disney World Resort
12.1987 - 03.1997
- Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
- Organized merchandise displays to enhance visual appeal and maximize sales potential.
- Stocked shelves efficiently, maintaining inventory levels and product rotation.
- Collaborated with team members to execute promotional campaigns and seasonal events.
- Open and Close locations monitoring cash handling and labor
- Performed phone guest services processing sales of merchandise at a busy call center
Vacation Information Specialist
Orlando Visitors Bureau
11.1990 - 01.1995
- Researched and compiled information on local attractions for visitor inquiries.
- Coordinated with local businesses to gather updated tourism data and resources.
- Assisted patrons with complex research inquiries, providing expert guidance and personalized support throughout the process.
Education
Early Childhood Educatiom
Eastern Michigan University
Ypsilanti, MISkills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Merchandise presentation
- Product rotation
- Visual merchandising
- Pricing and signage updates
- Cleaning procedures
- Display setup
- End cap designs
- Store layout
- Markdowns and promotions
- Planograms
- Merchandise movements
- Promotional support
- Fashion awareness
- Stock control
- Purchase processing
- Hospitality and accommodation
- Product inventory counts
- Maintaining stock levels
- Friendly and outgoing
- Brand presentations
- POS
- Problem-solving
- Product knowledge
- New store setups
- In-store event promotion
Timeline
Vacation Information Specialist
Orlando Visitors Bureau
11.1990 - 01.1995
Merchandise Associate
Walt Disney World Resort
12.1987 - 03.1997
Early Childhood Educatiom
Eastern Michigan University