Susan Ouellette

Certified Medical Coder (CPC) with 5+ years experience in a Clinical Laboratory and 3 + years experience in Primary Care Physician Coding and HCC coding. Knowledgeable medical office professional talented at correcting and resubmitting claims and reviewing health records to identify proper diagnosis codes for billing. Experience with HCC coding and quality measures. Manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. CPMA (Certified Professional Medical Auditor) , CDEO (Clinical Documentation Expert Outpatient), CRC (Certified Risk Adjustment Coder), COC (Certified Outpatient Coder) and CPCO (Certified Professional Compliance Officer) certified through AAPC. . Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.

• CPCO, 2022, AAPC
• COC, 2021, AAPC
• CRC, 2020, AAPC
• CPC, 2019, AAPC
• CPMA, 2019, AAPC
• CDEO, 2019 AAPC
• RHC Coding and Billing Specialist, 2021 , Archpro Coding
• Career Step, Graduated with Honor, Medical Coding
• National Healthcareer Association Certified Billing and Coding Specialist Certification
• National Healthcareer Association Certified Medical Administrative Assistant Certification
• National Technical Honor Society
• Florida Ready to Work
• CMS Certificate of Completion , LCD coverage criteria for drug assays, 04/28/2016
• CMS Certification of Completion, Medicare Part B changes and regulations 09/21/2016
• CMS Certification of Completion, Current Procedural Terminology 02/02/2017