Susan Self
Tampa
Summary
Motivated professional with several years of experience offering office support. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant
John R. Beach & Associated
Oldsmar
01.2022 - Current
- Process surveys by logging, sorting, copying, scanning, printing, and emailing to builders or title companies to ensure timely distribution of information.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Maintain office supplies inventory by regularly checking stock levels to support uninterrupted office operations.
- Coordinat mailings by sorting mail and preparing packages for shipping via courier or postal service, ensuring efficient delivery of correspondence.
Contract Administrator
ARCHER WESTERN
Tampa
2012 - 2022
- Managed up to twelve civil engineering projects simultaneously, overseeing contract amounts from 100 million to over a billion dollars, ensuring timely payments to vendors from project startup to closeout.
- Coordinated routing, distribution, and retention of executed contracts, change orders, and purchase orders, ensuring proper documentation management.
- Prepared contracts and related documents in compliance with company policies, maintaining legal and procedural integrity.
- Process and track certificates of insurance to ensure proper coverage is obtained on projects.
- Prepare lien releases in preparation for partial and final payment to all sub-contractors.
- National construction contracting organization - Civil Engineering Division with focus in the Florida market.
International Pet Relocation Specialist
AIR ANIMAL
Tampa
2010 - 2012
- Coordinated logistics for pet transportation and relocation for global clientele, ensuring smooth delivery processes.
- Performed client intake interviews, wrote estimates and documented that all requirements and procedures were met.
- Arranged all ground and air transportation and procured proper equipment for animal transport.
- Ensured that all procedures met the highest safety standards and the animals were handled with utmost care.
- Managed client communication from contract to delivery, guaranteeing timely transport and client satisfaction.
- Developed and maintained a database of international vendors, collaborating with all parties involved in the relocation process.
- Promoted to International Pet Mover from administrative assist within 8 months of hiring.
- A Global pet transportation service provider
Administrative Assistant to Senior Director of Systems Development
SCIENTIFIC GAMES
Atlanta
2003 - 2007
- Provided comprehensive administrative support to gaming programmers, facilitating efficient collaboration with Senior Director.
- Streamlined workflow within director’s office by coordinating email communications and integrating processes for improved efficiency.
- Cultivated strong relationships with key individuals in accounting, purchasing, and accounts payable, enhancing interdepartmental communication.
- Developed and maintained relationships with internal and external customers.
- Documented key business processes for department and team.
- Implemented ways to improve the general organization of the office space.
- Prioritized email, publications, and directives by summarizing key information.
- Processed invoices and verified for accuracy.
- Global Leader in the Gaming and Lottery industries
Associate Applications Analyst
McKESSON CORPORATION
Atlanta
1988 - 2003
- Executed administrative and customer service tasks for software distribution department, ensuring timely delivery of software to clients.
- Created, monitored and disseminated software distribution reports to support operational transparency and decision-making.
- Maintained escrow accounts in cooperation with licensed agents.
- Placed software documentation orders into software delivery system and maintained data.
- Compiled monthly billing reports for internal and external audits, facilitating accuracy and compliance.
- Leading Healthcare company for wholesale medical supplies and equipment
Education
Associates of Business Administration -
University of Toledo
Toledo, OHSkills
- Document Management
- Contracts
- Lien Releases
- Change Orders
- Request for Proposals
- Office administration
- Stakeholder relations
- Notary Public
Timeline
Administrative Assistant
John R. Beach & Associated
01.2022 - Current
Contract Administrator
ARCHER WESTERN
2012 - 2022
International Pet Relocation Specialist
AIR ANIMAL
2010 - 2012
Administrative Assistant to Senior Director of Systems Development
SCIENTIFIC GAMES
2003 - 2007
Associate Applications Analyst
McKESSON CORPORATION
1988 - 2003
Associates of Business Administration -
University of Toledo