Susan Stachowiak

• Handled guest requests and complaints. Dispersed mail and packages to residents. Monitored phones and doors and security cameras. Fostered positive relationships with residents.
• Performed general office duties, collecting HOA payments, receiving and recording service requests for maintenance dept.

Financial clearance , verified health insurance and benefits for patients entering hospital for emergencies as well as scheduled surgeries and inpatient settings. Obtained authorizations for admits and surgeries. Interacted with various Insurance companies as well as physicians’ offices and other Hospitals. Interacted with patients and hospital staff, Various office duties and customer service duties.

• Performed Medical Billing for Medicaid, Comp and NoFault insurances. Stayed current with codes and medical billing practices. Complied with all federal regulations for medical billing and honored all privacy and HIPPA regulations. Performed customer service and general office duties. Acted as liaison/union rep for employees.