Susan Vergara
Santa Clarita,CA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
Work History
Barista Shift Supervisor
04.2024 - 09.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Optical Sales Associate
Americas Best Contacts And Eyeglasses
01.2024 - 03.2024
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Managed appointment scheduling for eye exams, maximizing efficiency for both staff and patients.
- Assisted customers in troubleshooting issues with eyewear or contact lenses, offering prompt solutions.
Education
High School Diploma -
Williams S Hart High School
Newhall, CAAmerican Career College
Los Angeles, CASkills
- Cleanliness Maintenance
- Barista Training
- Cash Handling Accuracy
- Drink preparation speed
- Equipment Troubleshooting
- Staff Motivation
- Espresso machine operation
- Latte art expertise
- Adaptability to Change
- Order Processing Efficiency
- Shift Scheduling
- Supply Ordering
- Food Safety Compliance
- Customer Service
- Cash Handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Out door Activities
My outdoor activates are running, hiking, playing soccer, and photography. I love the feeling of the sun hitting my skin, learning new skills, and having fun with friends and family.
Languages
Spanish
Limited Working
Timeline
Barista Shift Supervisor
04.2024 - 09.2024
Optical Sales Associate
Americas Best Contacts And Eyeglasses
01.2024 - 03.2024
High School Diploma -
Williams S Hart High School
American Career College
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