Susana Aragon
Miami,FL
Summary
Motivated accounting student currently pursuing a Bachelor’s degree in Accounting at Florida National University after completing an Associate Degree in Accounting. Experienced in management, financial operations, customer service, cash handling, reporting, and administrative support through leadership roles in retail and healthcare. Bilingual in English and Spanish with strong organizational, communication, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Treatment Coordinator
Truedent Cosmetic and Implant
Miami, FL
02.2026 - Current
- Coordinated patient treatment plans and schedules to enhance workflow efficiency.
- Assisted in managing patient records using dental practice management software.
- Educated patients on treatment options and financial responsibilities effectively.
- Collaborated with clinical staff to ensure seamless patient experiences and care continuity.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Laid out potential payment plans for patients.
Store Manager
Metro by T-Mobile
Miami, FL
02.2023 - 2026
- Oversaw daily operations to ensure exceptional customer service and store performance.
- Trained and mentored team members, enhancing skills and fostering a collaborative environment.
- Implemented inventory management processes to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, leading to informed strategic decision-making.
- Managed scheduling and payroll processes, ensuring labor costs aligned with budgetary goals.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
Bachelor of Science -
Florida National University
Hialeah, FLAssociate of Arts - Accounting
Florida National University
Hialeah, FL04.2026
Skills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Financial counseling
- Expertise of payment plans
- Secretarial duties
- Customer service
- Inventory management
- Vendor relationship management
- Multitasking
- Critical thinking skills
- Documentation
- Payment collection
Timeline
Treatment Coordinator
Truedent Cosmetic and Implant
02.2026 - Current
Store Manager
Metro by T-Mobile
02.2023 - 2026
Bachelor of Science -
Florida National University
Associate of Arts - Accounting
Florida National University