Suzanna Stark
Sheffield lake,OHIO
Summary
.Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards. Good relationship building in multitasking skills.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens, Lake
10.2021 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
General Manager
Dunkin Donuts
08.2018 - 09.2021
- Developed and implemented strategies to increase sales and profitability
- Implemented operational strategies and effectively built customer and employee loyalty
- Interacted well with customers to build connections and nurture relationship
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
Education
Diploma -
Brookside High School
Sheffield Lake, OH05.2019
Allied Health Sciences Proficiency Certification -
Lorain CountyJVS/Adult Career Center
Oberlin, OH05.2019
Bachelors of Science - Criminal Justice and Criminology
The University of Akron
Akron, OH05.2022
Paralegal Certificate Program -
Cleveland State University
Cleveland Heights, OH03.2023
Skills
- Team Collaboration
- Federal Laws
- Client Support
- Case File Preparation
- Project Management
- Office Administration
- File and Records Management
Timeline
Certified Pharmacy Technician
Walgreens, Lake
10.2021 - Current
General Manager
Dunkin Donuts
08.2018 - 09.2021
Diploma -
Brookside High School
Allied Health Sciences Proficiency Certification -
Lorain CountyJVS/Adult Career Center
Bachelors of Science - Criminal Justice and Criminology
The University of Akron
Paralegal Certificate Program -
Cleveland State University
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