Svetla Prather
Auburn,GA
Overview
20
20
years of professional experience
Work History
Deli Clerk
Publix Supermarkets
Braselton, GA
11.2020 - Current
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
Home Care Provider
Self-employeed
Ga
04.2009 - 11.2020
Student Mentor Volunteer
Barrow County School System
Ga
08.2017 - 05.2019
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
- Improved student satisfaction by providing personalized academic support and guidance.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
Deli Manager
Publix Supermarkets
11.2004 - 04.2009
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Education
Diploma - Sports Studies
Basil Levski
Plovdiv,Bulgaria05.1991
Skills
- Staff Management
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Operations Management
Timeline
Deli Clerk
Publix Supermarkets
11.2020 - Current
Student Mentor Volunteer
Barrow County School System
08.2017 - 05.2019
Home Care Provider
Self-employeed
04.2009 - 11.2020
Deli Manager
Publix Supermarkets
11.2004 - 04.2009
Diploma - Sports Studies
Basil Levski