Dedicated individual, works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
6
6
years of professional experience
Work History
Server
Union Draft House
10.2023 - Current
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Certified Teacher Assistant
Melluzi Academy
08.2022 - 07.2023
Handled class records for attendance, assignment grades and course participation scores.
Copied, organized and distributed classroom assignments or other paperwork.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
Medical Receptionist
El Paso Orthopedic Surgery Group
01.2018 - 09.2019
Completed patient referrals to other medical specialists.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Helped patients complete necessary medical forms and documentation.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.