Sydnee Parker
Magnolia,TX
Summary
Dynamic and results-oriented management professional with extensive expertise in risk management, operational efficiency, human resources, and finance. Proven ability to lead teams to success through strategic planning and process improvement, with a strong focus on fostering a culture of accountability and excellence. Known for adaptability and consistently meeting evolving organizational needs while achieving measurable outcomes. Committed to enhancing team collaboration and driving operational efficiency to support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Local Public Eatery
The Woodlands, TX
06.2025 - Current
- Directed administrative teams in two locations, fostering professional development through effective mentorship and support.
- Executed systematic management of employee records, ensuring alignment with HR policies and preservation of data integrity standards.
- Managed payroll data entry and processing for 150+ employees to comply with predetermined company guidelines.
- Monitored and enforced cash handling protocols, guaranteeing accuracy in transaction processing and financial documentation.
- Conducted risk assessments to prioritize audit activities based on organizational objectives and vulnerabilities.
Senior Account Manager
Ellard Insurance & Risk Management
The Woodlands, Texas
01.2025 - 05.2025
- Managed a $5M+ book of business with over 500 policies, providing customized insurance solutions across diverse industries.
- Served on the leadership team, driving strategic initiatives focused on operational efficiency, talent retention, employee development and business growth.
- Lead multiple projects aimed at optimizing employee experience, enhancing internal processes, and fostering career growth.
- Mentors and develop staff through structured training programs, performance reviews, and career progression planning.
- Develops and implements HR-related processes, including performance evaluations, career progression planning, employee engagement initiatives, 401(k) administration, onboarding, and regulatory compliance.
Commercial Account Manager
Ellard Insurance & Risk Management
The Woodlands, Texas
12.2022 - 01.2025
- Managed a 600+ book of business with an approximate value of $1.4M.
- Led new hire onboarding and process training, ensuring seamless integration into company workflows.
- Assisted in developing internal training programs to strengthen team expertise in policy servicing, compliance, and client relations.
- Collaborated with senior leadership to enhance employee development initiatives and process improvements.
Agent Team Member
State Farm
Stephenville, Texas
06.2022 - 12.2022
- Regularly prospected and generate new business through leads and referrals.
- Responsible for counseling prospects and policyholders on coverage, limits, and regulations for effective customer service practices.
- Evaluated risks utilizing underwriting rules and guidelines to bind coverage.
- Assisted in training new employees on customer service, sales strategies, and industry best practices.
Early Childhood Educator
Faith School
Stephenville, Texas
04.2022 - 06.2022
- Developed and implemented an inclusive curriculum that nurtures the children's curiosity and enthusiasm for learning.
- Designed structured learning experiences combined with play activities for each developmental stage.
- Used creative activities including music, art, and dance to facilitate the children's growth.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Guest Experience Coordinator
Mi Familia Mexican Restaurant
Stephenville, Texas
12.2021 - 03.2022
- Offered strong skills, keeping customers satisfied and increasing sales annually.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
- Assisted in employee onboarding and compliance with company policies and safety regulations.
- Provided leadership in staff training and development, enhancing service quality and team performance.
Department Assistant
The City of Stephenville
Stephenville, Texas
08.2020 - 12.2021
- Coordinated recruitment efforts, including screening applicants, scheduling interviews, and assisting with the onboarding process for seasonal and part-time employees.
- Planned and managed large-scale special events, overseeing vendor relations, budgeting, and contract negotiations.
- Assisted in payroll processing and employee scheduling to optimize workforce efficiency.
- Developed community engagement strategies to drive event participation and public outreach.
- Supervised and trained over 50 part-time employees, ensuring smooth event execution and adherence to safety protocols.
Education
BBA - Business Management
Tarleton State University
Stephenville, TXSkills
- Operations management
- HR policies and procedures
- Payroll processing
- Leadership development
- Financial management
Certification
- Property and Casualty License - 2022
- Life and Health License - 2022
Timeline
Office Manager
Local Public Eatery
06.2025 - Current
Senior Account Manager
Ellard Insurance & Risk Management
01.2025 - 05.2025
Commercial Account Manager
Ellard Insurance & Risk Management
12.2022 - 01.2025
Agent Team Member
State Farm
06.2022 - 12.2022
Early Childhood Educator
Faith School
04.2022 - 06.2022
Guest Experience Coordinator
Mi Familia Mexican Restaurant
12.2021 - 03.2022
Department Assistant
The City of Stephenville
08.2020 - 12.2021
BBA - Business Management
Tarleton State University