Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessDevelopmentManager
Sydnee Byington

Sydnee Byington

Scottsdale,AZ

Summary

Dynamic leader with a proven track record at Ageless Health Institute, enhancing operational efficiency and patient care quality. Excelled in administrative leadership and clinical management, boosting team performance and patient satisfaction. Skilled in employee training and performance metrics, demonstrating exceptional ability to meet employer-desired skills through innovative strategies and effective communication.

Overview

12
12
years of professional experience

Work History

Clinic Manager

Ageless Health Institute
08.2024 - Current
  • Swiftly addressed concerns, leading to improved patient relations.
  • Hired, trained and supervised employees to maintain team of high performers.
  • Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
  • Created and implemented policies to improve operational efficiency and patient care quality.

Clinic Sales Manager

Milan Laser Hair Removal
02.2021 - 07.2024
  • Efficiently handled customer complaints, resulting in rapid problem-solving and pleased clients.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Jr. Account Executive

Too Faced Cosmetics LLC. YSL Cosmetics
10.2017 - 10.2020
  • Developed strong relationships, leading to increased sales and repeat business.
  • Increased satisfaction by providing exceptional customer service and addressing their needs promptly.
  • Prepared comprehensive reports to keep both management and clients informed of progress and results.
  • Organized meetings and events between internal teams, facilitating clear communication for success.
  • Attended industry conferences to stay updated on the latest trends and best practices in account management.
  • Managed multiple accounts simultaneously, ensuring timely communication and accurate record keeping.

Retail Sales Manager

Ulta Beauty Inc.
09.2014 - 10.2017
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Managed grievances with professionalism and efficiency, leading to loyal customers.

Education

High School Diploma -

Marysville Mountain View High School
Marysville, WA
2011

Skills

  • HIPAA compliance
  • Employee training
  • Employee recruitment
  • Special event planning
  • Patient care coordination
  • Marketing
  • Budget development
  • Patient education

Accomplishments

  • Developed and executed a strategy to increase Google reviews from 39 to 139 in less than five months. Resulting in increased clientele and revenue.
  • Ranked 2/370 clinics for top performers in Google reviews & client satisfaction.
  • Successfully led a team of top performing nurses, receiving certificates for their achievement’s.

Languages

English
Native or Bilingual

Timeline

Clinic Manager

Ageless Health Institute
08.2024 - Current

Clinic Sales Manager

Milan Laser Hair Removal
02.2021 - 07.2024

Jr. Account Executive

Too Faced Cosmetics LLC. YSL Cosmetics
10.2017 - 10.2020

Retail Sales Manager

Ulta Beauty Inc.
09.2014 - 10.2017

High School Diploma -

Marysville Mountain View High School

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Sydnee Byington