Sydney Casillas
Prosper,TX
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leasing agent position. Ready to help team achieve company goals and provide a fantastic living environment to residents.
Overview
1
1
year of professional experience
Work History
Waitress
Omni Hotels & Resorts; PGA Golf
03.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Assistant
EXp Realty, LLC
05.2022 - 08.2022
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Offered technical support and troubleshot issues to enhance office productivity.
- ***Worked with a licensed Realtor, unpaid, for experience***
Education
No Degree - International Finance And Real Estate
University of North Texas
Denton, TX12.2024
Skills
- Guest Relations Management
- Customer Service
- Hospitality Service Expertise
- Team Collaboration
- Relationship Management
- Sales Techniques
- Accurate Money Handling
- Complex Problem-Solving
- Service Prioritization
- Complaint Resolution
- Sales Expertise
Timeline
Waitress
Omni Hotels & Resorts; PGA Golf
03.2023 - Current
Assistant
EXp Realty, LLC
05.2022 - 08.2022
No Degree - International Finance And Real Estate
University of North Texas
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