Detail-oriented service professional with extensive experience in high-volume dining. Skilled in cash management, conflict resolution, and fast-paced guest handling. Strong communication for efficient table management and positive guest outcomes.
Work History
Server
7 Months
The Screamery | Tucson, AZ | 03.2026 - Current
Greeted and assisted 100+ customers daily, fostering positive guest experiences and encouraging repeat visits.
Took orders accurately and efficiently, ensuring customer satisfaction.
Prepared cones, sundaes, and milkshakes according to customer requests, enhancing order accuracy and overall guest satisfaction.
Handled cash transactions with 100% accuracy, helping keep register operations efficient during busy shifts.
Operated POS terminals to input orders, split bills, and calculate totals.
Resolved customer concerns promptly, resulting in high satisfaction rates and positive feedback.
Responded to customer inquiries about menu items and allergens, ensuring informed dining choices.
Restocked supplies during peak hours, helping maintain inventory levels and uninterrupted service.
Kept ice cream shop clean by sanitizing counters, tables, and equipment, supporting health code compliance.
Performed opening and closing duties such as setting up dining area and restocking supplies.
Assisted with inventory management by tracking stock levels and supplies.
Swim Instructor
5 Months
Demont family swim school | 03.2024 - 08.2024
Provided Swim Instruction: Taught swim lessons to students of diverse age groups and skill levels, ensuring a positive and engaging environment for all participants.
Customized Training Plans: Developed individualized lesson plans tailored to each student skill level and goals, enhancing technique, endurance, and water safety.
Enforced safety protocols during swim sessions. Ensured participant well-being through constant supervision and prompt response to emergencies.
Effective Communication: Fostered strong relationships with students and families, providing constructive feedback and motivation to drive progress.
Team Collaboration: Collaborated with fellow instructors and staff to optimize class schedules, share instructional strategies, and ensure smooth daily operations at the swim school.
Managed various responsibilities in a fast-paced environment, ensuring smooth operations and animal welfare. I create a calm and soothing environment to ensure the dogs and cats feel emotionally safe. I am reliable with consistently volunteering every weekend and prove my ability in time management by consistently adhering to a volunteer schedule. I prioritize animal safety and comfort by following all shelter guidelines and procedures. Walked, fed, and groomed animals to maintain their health and well-being. Cleaned, dried. Maintained hygienic environment for animals by cleaning, drying, and folding laundry consistently. Prepared animals for adoption events, improving their visibility and attractiveness to potential adopters.
Facilitated adoption events to promote pet placement and community engagement.
Assisted with animal care and welfare at a local animal shelter.
Maintained cleanliness of shelter facilities and animal habitats regularly.
Education
Associate of Science - Marketing
University of Arizona | Tucson, AZ | 05-2029
i am currently studying for my minor as well in retail and consumer sciences.