Sydney Kuhnau
Milwaukee
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Health Unit Coordinator
Acension
09.2025 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
- Trained and mentored new hires, resulting in stronger staff development and increased productivity.
Veterinary Assistant and Receptionist
Muskego/Windlake Animal Hospital
08.2021 - Current
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Educated clients on proper animal health care routines.
- Provided detailed patient care instructions to pet owners.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Observed animals for signs of distress or illness.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
Program and Animal Assistant
Lockwood Park
08.2018 - 07.2021
- Managed daily operations of recreational facilities.
- Provided assistance to staff members with various tasks related to their job duties as requested by management.
- Communicated effectively with customers in order to meet their expectations.
- Assisted with volunteer training and demonstrating techniques for handling horses.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Collected and documented animal information such as physical condition, food and medicine intake.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Instructor for riding lessons.
Education
Bachelor of Science - Biology
University of Wisconsin, Milwaukee
Milwaukee, WI05.2025
High School Diploma - undefined
Rockford East High School
Rockford, IL06.2020
Skills
- Time management
- Verbal and written communication
- Organization skills
- Customer/Client relations
- Supply management
- Urgent care
- Client education
- Procedure support
- Interdepartmental coordination
- Training and mentoring
- Critical thinking
- Patient education
- Animal restraint
- Appointment scheduling
- Post operative care
- Diagnostic imaging
- Medical record-keeping
- Veterinary standards and procedures
Timeline
Health Unit Coordinator
Acension
09.2025 - Current
Veterinary Assistant and Receptionist
Muskego/Windlake Animal Hospital
08.2021 - Current
Program and Animal Assistant
Lockwood Park
08.2018 - 07.2021
High School Diploma - undefined
Rockford East High School
Bachelor of Science - Biology
University of Wisconsin, Milwaukee