Sydney Kunzat

Houston,United States

Summary

Dedicated and customer-focused professional with strong organizational and interpersonal skills. Proven ability to provide exceptional guest experiences, handle inquires, and ensure smooth daily operations. Well adapted to multitasking and maintaining a welcoming atmosphere.

Overview

years of professional experience

Work History

Front Desk Receptionist

League City Pediatrics

03.2024 - Current

Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Waitress

T-Bone Toms Steakhouse

10.2023 - 03.2024

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Regulated a prolific amount of customers during peak hours, maintaining prompt and efficient service.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Waitress/Bartender

Star Cinema Grill

02.2023 - 10.2023

Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.

Bank Teller

Wells Fargo

10.2021 - 02.2023

Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Adeptly navigated a large influx of transactions during peak hours while prioritizing meticulous attention to detail, ensuring a consistent customer experience.

Education

High School Diploma -

Clear Falls High School

League City

Skills

Office Administration
Customer Service
Communication

Problem-solving
Efficiency
Adaptability

Timeline