A results-oriented, driven, and passionate student with an extensive track record of leadership and volunteer experience both locally and internationally.
Overview
4
4
years of professional experience
Work History
Server Shift Leader
Colton's Steak House & Grill
05.2023 - Current
Cultivating warm relationships with regular customers.
Overseeing daily operations of service team, delegating tasks, and training new staff.
Memorizing over 100 menu items and rotating specials in order to give customized recommendations to guests.
Handling customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Displaying enthusiasm and promoting excellent service to customers, successfully increasing referrals, and walk-in business.
Patient Care Aide
Southern Caregivers
02.2023 - 08.2023
Maintained clean and safe environment to promote patient safety and comfort.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Consistently supported needs of 4 residents under long-term care
Team Member
Hound's Lounge
05.2022 - 01.2023
Worked with team to maintain smooth operations and high standards of customer service
Maintained clean and safe environment by routinely sweeping, mopping, and disposing of garbage
Managed up to 300 dogs per day, providing necessary accommodations for individual needs
Missionary
Torch Missions
07.2019 - 07.2022
Conducted food, clothing, and medical drives within impoverished communities
Built over 20 houses sponsored by organizations in United States
Successfully aided in translation efforts between locals and team members
Implemented new technology to gather fresh, drinkable water
Education
Bachelor of Arts, Criminology; Bachelor of Science, Psychology -
Arkansas State University
Jonesboro
05.2025
Associate of Science -
Arkansas State University
Jonesboro, AR
12.2022
Skills
Personnel Training
Human Resource Management
Operational Efficiency
Safety Protocols
Risk Management
Conflict Management
Affiliations
Psi Chi: The International Honor Society in Psychology
Sociology and Criminology Association
Student Philanthropy Council
Back the Pack Ambassador
Student Emergency Fund Ambassador
Alpha Gamma Delta
Chancellor's Leadership Class Alumni
Honor's College
Timeline
Server Shift Leader
Colton's Steak House & Grill
05.2023 - Current
Patient Care Aide
Southern Caregivers
02.2023 - 08.2023
Team Member
Hound's Lounge
05.2022 - 01.2023
Missionary
Torch Missions
07.2019 - 07.2022
Bachelor of Arts, Criminology; Bachelor of Science, Psychology -