Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Generic

Sydney Poglayen

Project Manager
Lake Villa,IL

Timeline

Intern

Americas Home Place
05.2023 - 08.2023

Front Desk Agent

Rivers Edge Motel
09.2022 - Current

Intern

Bulley & Andrews
05.2022 - 08.2022

Construction Management

Western Carolina University
01.2021 - Current

Supervisor

Jeff Ellis Management
05.2018 - 08.2021

High School Diploma -

Lakes Community High School
08.2016 - 05.2020

Work History

Front Desk Agent

Rivers Edge Motel
Cherokee, NC
09.2022 - Current
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Maintained clean and organized front desk areas to uphold polished company image.

Intern

Americas Home Place
Knoxville, TN
05.2023 - 08.2023
  • Assisted construction coordinator by tracking, organizing and analyzing project financial information.
  • Used Excel to create and maintain comprehensive project budgets and expenses.
  • Prepared and filed documents to add to job files to assist with proper tracking.
  • Listened to daily meetings and learned the coordination of project managers and subcontractors.
  • Used company browser to follow purchase orders and help close any used by projects.

Intern

Bulley & Andrews
Chicago, IL
05.2022 - 08.2022
  • Worked with senior project managers to assist with day-to-day functions.
  • Used Procore and Bluebeam to create and maintain comprehensive project documentation.
  • Sourced, vetted and managed subcontractors needed to accomplish project goals.
  • Identified project scopes, constraints, risks and deadlines.

Supervisor

Jeff Ellis Management
Round Lake, IL
05.2018 - 08.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed the concerns of patrons in a timely and effective matter.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Education

High School Diploma -

Lakes Community High School
Lake Villa, IL
08.2016 - 05.2020

Construction Management

Western Carolina University
Cullowhee, NC
01.2021 - Current

Skills

  • Guest Satisfaction
  • Problem-Solving Skills
  • Guest Services
  • Office Management
  • Project Assistance
  • Submittal Tracking
  • Procore
  • Bluebeam
  • Microsoft Excel

Summary

Results-driven professional focused on delivering exceptional support for project and customer needs. Successfully manages concerns and resolves conflicts to maximize project completion. Offers a strong background in customer relations and communication.

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Company CultureWork-life balanceCareer advancement

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Sydney PoglayenProject Manager