Sydney Sylvera
New Orleans,LA
Summary
Proven track record in enhancing sales and customer engagement, notably at CarrCare, where I expanded market share and fostered strong healthcare provider relationships. Expert in sales strategies and time management, I excel in driving results through effective product promotions and market research. Skilled in both customer engagement and meticulous attention to detail, I consistently exceed targets.
Overview
8
8
years of professional experience
Work History
Pharmaceutical Sales Representative
CarrCare
11.2023 - Current
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Sales Lead Manager
AldoGroup
07.2020 - 08.2022
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
Scribe
ScribeAmericaLLC
04.2017 - 12.2019
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals through effective communication skills.
Education
Bachelor of Science - Biology
Xavier University of Louisiana
New Orleans, LA05.2019
Skills
- Product Promotions
- Customer Engagement
- Sales Strategies
- Market Research
- Time Management
Timeline
Pharmaceutical Sales Representative
CarrCare
11.2023 - Current
Sales Lead Manager
AldoGroup
07.2020 - 08.2022
Scribe
ScribeAmericaLLC
04.2017 - 12.2019
Bachelor of Science - Biology
Xavier University of Louisiana
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