Sylvana Al Tahech
Guildford ,Australia
Summary
Motivated crew trainer with a proven track record in training new staff on operational procedures and safety protocols. Skilled in fostering team collaboration and maintaining compliance to enhance overall service delivery.
Overview
2
2
years of professional experience
Work History
Hospitality
Barista
Guildford, Sydney
02.2025 - Current
- Generated comprehensive reports outlining market conditions and growth prospects within hospitality sector.
- Interacted with customers to evaluate feedback on hospitality experiences and menu selections.
- Prepared beverages and other hospitality
Crew trainer
McDonald's
Guildford , Sydeny
04.2023 - Current
- Trained new crew members on operational procedures and safety protocols.
- Demonstrated effective customer service techniques to enhance guest experiences.
- Supported inventory management by tracking supplies and restocking items.
- Ensured compliance with health and safety regulations during all shifts.
- Maintained cleanliness and organization of workspace to promote efficiency.
- Collaborated with team members to streamline daily operations and workflow.
Education
Cerdon College
Merrylands Skills
- Customer service
- Inventory management
- Time management
- Team collaboration
- Conflict resolution
- Operational procedures
- Employee training
- Hospitality experience
Timeline
Hospitality
Barista
02.2025 - Current
Crew trainer
McDonald's
04.2023 - Current
Cerdon College
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