Sylvia Trinklein
Pueblo,CO
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
13
13
years of professional experience
Work History
Server
Graham's Grill
07.2016 - Current
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Toni And Joe's Pizzeria
11.2010 - 07.2016
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Vilas Online
Online School06.2008
Skills
- Guest Relations Management
- Check Payment Processing
- Guest Satisfaction
- Courteous Phone Demeanor
- Adaptable and Flexible
- Warm and Friendly
Timeline
Server
Graham's Grill
07.2016 - Current
Server
Toni And Joe's Pizzeria
11.2010 - 07.2016
High School Diploma -
Vilas Online
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